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Booking and Payment Terms
  • For optimal learning experiences, we recommend workshops of no more than 12 participants, though our engagement programmes can be scaled for organisation-wide implementation.
  • We generally book at least one month in advance.
  • The booking will be secured once the booking form and contract have been returned to us.
  • The “per attendee toolkit cost” carries a production cost to us once the booker returns the booking form. As such, this cost is payable in advance of the course by an agreed date and is non-refundable if the training course is later cancelled by the booker.
  • ‍Please note that late cancellation fees are charged and are detailed in our booking form and contract of services.

We’ve heard these questions frequently

How long does it take to implement the OptiTeam™ Performance Method programme?

Implementation timelines vary based on your organisation's size and specific needs. For a smaller organisation, the team performance diagnostic can be completed and a roadmap produced within days.
Our Collaboration, Accountability, Resilience and Engagement focussed workshops can then be delivered soon after, in half or full-day sessions. For a large organisation, diagnostics and implementation usually takes 3-6 months to fully rollout across an organisation.

Is optimising team performance really that important?

Absolutely. The data is compelling: UK businesses lose over £100 billion a year to lost productivity, workplace friction and poor performance. Evidence shows us fully engaged and optimised teams positively impact your business's productivity, profitability and your ability to attract and keep customers-essentially, it impacts your organisations survival. Our "What ineffective teams cost" page shows the commercial benefits gained from investing in your teams.

What ROI can we expect?

Insights Discovery® case study with Indeed demonstrated a 2,063% return on investment. Organisations typically see an 18% increase in productivity and 51% reduction in turnover rates. 96% of Habit For Health course participants report direct benefits from our programmes, including improved energy levels, reduced stress and better team collaboration.

Can services be delivered remotely?

All our programmes are available both virtually and in-person, delivering the same tools and effectiveness regardless of format. We adapt our delivery methods to suit your team's working arrangements whilst maintaining the quality and impact of our services.

What size organisations do you work with?

We typically partner with organisations of approximately 50-500 employees that are experiencing growing pains and need to regain alignment to stop the performance drift. For optimal learning experiences, we recommend workshops of no more than 12 participants, though our programmes can be scaled for organisation-wide implementation.

What makes Teamwork People different from other providers?

We have walked in your shoes and have transformed hundreds of teams during nearly 30 years in various sectors. We only offer high impact and high quality expert-led solutions and use evidence-based tools like Insights Discovery® and Habits for Health and Mindgym. In addition to our OptiTeam Performance Method services, our handpicked network of over 40 fully qualified expert Teamwork People partners, delivers on our clients needs when their requirements sit outside of our core OptiTeam Performance Method solutions.