What are the benefits of your services, and will I get a return on my investment?

Yes. Indeed has been an Insights Discovery® customer since 2014, generating over 15,278 personal profiles. Their case study found a return of $21.63 for every dollar invested — a 2,063% ROI. Translated to UK delivery, that's an ROI per delegate of £11,882 against a per-delegate cost of £576 ex VAT through our Connection services. Provable benefits included turnover reduction, faster time-to-proficiency, time savings, career progression, innovation, agility, and improved teamwork and communication.

Why is team support vital right now?

90% of UK employees are either quiet quitting or actively disengaged at work, costing the UK economy £257 billion each year — enough to run the NHS. Globally, employees are experiencing burnout at epidemic levels while the pace of change keeps increasing. CIPD data shows nearly 2 in 3 employees are experiencing at least mild symptoms of anxiety and depression, with depression symptoms up 11% year-on-year. Workplace absences are at a 15-year high, with stress the major cause of long-term sickness.

UK businesses lose over £100 billion a year to lost productivity, workplace friction and poor performance*

Without intentional efforts to align and engage teams to drive high performance, organisations risk losing profit through:

Declining team collaboration, when existing teams are impacted by loss or change. Turnover costs increase as employees seek a sense of belonging elsewhere.

Diminished accountability which reduces profitability when disrupted expectations, ownership and workflows cause operational inefficiencies.

Increased absenteeism costs as teams become overloaded, and employees experience burnout and reduced energy, as resilience drops.

When team engagement drops, it takes ownership and commitment towards work quality plummeting with it too, impacting your customers and your margins.

Business performance depends on how effectively teams perform. Poor performing teams = Poor performing profits

Organisations that focus on driving strong team performance typically experience these benefits:

10% higher customer loyalty**

18% higher productivity**

23% higher profitability**

78% lower absenteeism levels**

51% lower turnover level**

63% lower safety incidents**

*Institute for Public Policy Research (IPPR), 2024 — ** GALLUP State of the Global Workplace survey 2024 (128,278 respondents)

Why is it vital right now to transform your team to drive business results?

UK businesses lose over £100 billion a year to lost productivity, workplace friction and poor performance.*

Employees globally are experiencing burnout in epidemic levels now, yet the pace of change is ever increasing, so businesses will suffer if team performance support is poor.

Nearly 2 in 3 are experiencing at least mild symptoms of anxiety and depression*

Symptoms of depression have increased by 11% since last year*

Workplace absences 'at 15-year high’ with stress the major cause of long-term sickness*

Workplace and team stressors, when handled poorly, can create burnout in employees, who then face unprecedented long delays in receiving the NHS treatment they need for every physical and mental illness** . They then become too unwell to work - the rest of the team picks up their work - they also become stressed - and the cycle repeats.

Avoid all of this in the first place by strengthening how your team functions, so that team members can perform optimally and sustainably. We're here to improve your team's performance, every step of the way.

*CIPD reporting on Simplyhealth data, 09.09.2025

Source: NHS England, Data to July 2025.
**BBC reporting on NHS England data, 11.09.2025

Explore what may be impacting your team performance

Daily negative emotions are rising, engagement is plummeting; your customers will feel this and vote with their feet, taking your profit levels with them.

Emotions experienced during the previous day at work*

STRESS

38%

SADNESS

17%

ANGER

14%

LONELINESS

12%

*GALLUP State of the Global Workplace Survey 2025

88%

European employees

Are not engaged at work

13%

Employee Engagement

Are thriving at work and are engaged

57%

Job Market

Believe it is a good time to find a job

30%

Job Market

Watching for or actively seeking new job

73%

Quiet Quitting

Not engaged

15%

Loud Quitting

Actively disengaged

*GALLUP State of the Global Workplace Survey 2025

What are the benefits of The OptiTeam™ Performance Method, and will I get a return on my investment?

Absolutely - let us show you some examples!

Indeed has been a longstanding customer of Insights Discovery® since 2014, generating over 15,278 colleague personal profiles to date. Indeed found for every dollar invested in Insights Discovery®, that dollar was returned - along with an additional $20.63

Provable benefits* included:

Turnover reduction
Reduction in days to proficiency
Time savings
Career progression
Innovation
Agility
Team working and communication

*Measuring the Impact and ROI of the Insights Discovery® Program report, 2023

THE ROI CALCULATION

$21.63

Return per $ spent

2,063%

% ROI Return

BCR =

Benefits

Costs

ROI =

Benefits - Cost

Costs

x 100

BCR =

$10,142,988

$468,864

= $21.63

ROI =

$10,142,988 - $468,864

$468,864

x 100

= 2,063%

Based on the ROI of 2,063% shown above, the ROI per delegate is £11,882 based on a per delegate cost of £576pp ex VAT as part of our Collaboration solutions.

*Based on pre and post course feedback questionnaires of 1000 course attendees

96%

Improved their health

59%

Increased their energy levels

56%

Increased their nutrition quality

52%

Increased their mental health

44%

Reduced feelings of stress, overwhelm or anxiety

Explore what may be impacting your team performance

Here’s why OptiTeam™ benefits employers,

Enhanced productivity: Aligned and engaged employees are more productive. They have higher energy levels, better focus, and greater motivation.

Higher retention: People are more likely to remain with an employer who values supporting their teams to perform well together.

Improved culture: Employees can see that the company cares about their performance and this creates a valuable employer brand.
‍

Inclusivity: Our tools and workshops create a universal language and can be accessed remotely by all employees from any digital device, so you are driving inclusive team performance.

... and employees!

Enhanced performance and productivity: Core issues that affect team working are tackled to achieve optimal performance.
‍

Self-awareness: Individuals understand their own barriers to high performance and their own less helpful habits, so they can make meaningful changes.

Stronger relationships: Knowing each other’s behavioural preferences connects people, which improves collaboration and communication.

Shifted mindset: They understand how habits and behavioural styles are shaping their life and have clear ways to overcome this, which is life changing.

Why choose us?

We understand through first hand experience why it is vital to unlock high performing teams – through being HR function leaders, business owners, and being trusted business partners to leadership teams in multiple industries. This unique perspective has shaped our approach to creating solutions that truly work.

We know firsthand the challenges of finding high-impact, credible team performance optimisation solutions in today's crowded marketplace. That's why we've built our services around what organisations actually need: comprehensive, proven solutions that deliver real results.

Our solutions are

Available both remotely and in person

Tailored to individual needs, not one-size-fits-all

Crafted for intuitive use and seamless implementation

Relevant to all industries and levels

Built with BPS accredited diagnostics, tools and rigorous evidence based methods

Scalable from individual team to organisation-wide implementation

Backed by clear ROI metrics and performance data